GREAT spot to go!!!!! Just needed a simple battery replacement and ended up talking about watches with the beautiful employee helping me out! She was VERY knowledgeable about every watch and knew what she was talking about! Very good watch selection as well and btw don't waste your time going to the other jewelry repair at the entrance upstairs, go to Its About Time downstairs by Macys and it'll save you $60 for a watch battery! The guy upstairs wanted to say for 69.99 it would be a one time deal but for 89.99 I could get a free watch for the next 10yrs after that time.. lol!!! $20, great selection to browse while she changed my battery right there and she gave me great conversation while she guided me throughout the cases.
Got two watch batteries changed. Timex was 12.75 and the Victorinox was 15.00. Employee was very friendly and swapped the batteries in just a few minutes. No charge for discovering that one timex that I brought in was dead. Also the employee seemed very knowledgeable about all watch brands and seemed to have a genuine interest in watch collecting.
Great staff and service. We took in three different watches for battery replacements and were in a time crunch. Dominick said it would take 5 minutes to change all three batteries.... he did it in three. Prices were reasonable for the service. Only issue is it’s in Perimeter Mall and parking can be an issue.
Really the only place worth going in the Atlanta area if you have a higher-end watch. They regulated my Omega Speedmaster for me and unlike other watch places actually understood what I was asking about. Not expensive either. WOSTEP/Omega/Rolex certified, so if you have a vintage Explorer knocking around you should take it here and they will do work on-par if not better than most of the OEM service places.
Also, they do pressure testing.
I had no idea these spots were franchised locations until I saw the other It's About Time listings on Yelp. Suffice to say, this spot (which just opened in a new Johns Creek strip center anchored by Burger 21 and Zoe's Kitchen) deserves every bit of its 5 stars.
I took several of my watches (a couple that have already stopped for years) over to this location and asked they be repaired and to have the battery replaced. One of the watches had a curved frame where the hour hand was stuck at a 15 to 20 degree clockwise rotation. It happens to be one of my favorite watches so I was skeptical on whether or not it could be repaired. The watchmakers here agreed - and later told me they could fix it after analyzing it for hours. They were prompt in follow up calls to let me know the status of the watch repairs - big thumbs up for service.
I usually take watches over to the mall to get them fixed, but they charge about twice that of what I spent here. It's also a much closer alternative than driving another 20 min to the nearest mall.
The watchmakers here are friendly, knowledgeable, and funny. I will definitely take my watches here in the future to get them repaired / battery replaced.
If you need help or have any questions regarding our services please don’t hesitate to call us. You can also visit us at the address below. You can also use the online form to send us an email.
11300 Medlock Bridge Rd, Johns Creek, GA 30097
4400 Ashford Dunwoody Rd NE, STE 1285, Atlanta, GA 30346