I walked into this location off of Medlock Bridge Road to get a battery replaced for my sports watch. The owner greeted me immediately and said he be right with me. He replaced the battery on the spot, set all functions on current time/date. The price for parts and labor were very affordable. Nice to have a shop like this in the John's Creek footprint that's easy to get in and out of.

  Prompt, honest, and fair pricing. I will definetly go back.. Highly recommended!

  I had no idea these spots were franchised locations until I saw the other It's About Time listings on Yelp. Suffice to say, this spot (which just opened in a new Johns Creek strip center anchored by Burger 21 and Zoe's Kitchen) deserves every bit of its 5 stars.

I took several of my watches (a couple that have already stopped for years) over to this location and asked they be repaired and to have the battery replaced. One of the watches had a curved frame where the hour hand was stuck at a 15 to 20 degree clockwise rotation. It happens to be one of my favorite watches so I was skeptical on whether or not it could be repaired. The watchmakers here agreed - and later told me they could fix it after analyzing it for hours. They were prompt in follow up calls to let me know the status of the watch repairs - big thumbs up for service.

I usually take watches over to the mall to get them fixed, but they charge about twice that of what I spent here. It's also a much closer alternative than driving another 20 min to the nearest mall.

The watchmakers here are friendly, knowledgeable, and funny. I will definitely take my watches here in the future to get them repaired / battery replaced.