(843+ customer reviews)
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Authorized Dealers and Full Repair Service Center with original Luminox parts
Lumi Latin for Night
Nox Latin for Light
Repairs with original parts such as:
Movements
Crystals
Crowns
Bands
Cases
Gasket Sets
Q: My watch battery needs replacing on my Luminox watch. What is the process for this repair to ensure water resistance?A: A battery replacement on a Luminox involves careful removal of the Poly-Carbon Case. We check screws, the case, the battery and case back gasket is replaced and a pressure test and seal done to keep original water resistance. 
Q: My crystal needs replacement, do you supply dive rated crystals?
A: Yes, we offer the original crystal for your Luminox, with gaskets and a pressure test which assure dive rating.
“Went into the Perimeter Mall location with a watch that wouldn’t work, even after getting a new battery. The staff member at It’s About Time examined the watch, found that the battery holder wasn’t adjusted correctly, and fixed/cleaned my watch without charging me a cent. Very satisfied with the friendly and knowledgeable staff and service. Will definitely go back again!”
“I got my mk watch battery replaced in less than 10 minutes. The guy that did it was very knowledgeable about watches and was very quick! Awesome job and very good price at $15. Compared to fix-fast jewelry upstairs where they were trying to charge me up to $60.”
“Got two watch batteries changed. Timex was 12.75 and the Victorinox was 15.00. Employee was very friendly and swapped the batteries in just a few minutes. No charge for discovering that one timex that I brought in was dead. Also the employee seemed very knowledgeable about all watch brands and seemed to have a genuine interest in watch collecting.”
“Excellent Service! They know what they are doing! James was the best I am a huge watch lover and super overprotective of my watches and I trust them completely.”
“I brought in several watches to be serviced. They were very fair in discussing the value of one of the watches vs. the cost to have it serviced. In addition I received prompt call backs and efficient service when visiting the store. Would use again.”
“Excellent Service! They know what they are doing! James was the best I am a huge watch lover and super overprotective of my watches and I trust them completely with my precious watches.”
Got two watch batteries changed. Timex was 12.75 and the Victorinox was 15.00. Employee was very friendly and swapped the batteries in just a few minutes. No charge for discovering that one timex that I brought in was dead. Also the employee seemed very knowledgeable about all watch brands and seemed to have a genuine interest in watch collecting.
Justin Reynolds
GREAT spot to go!!!!! Just needed a simple battery replacement and ended up talking about watches with the beautiful employee helping me out! She was VERY knowledgeable about every watch and knew what she was talking about! Very good watch selection as well and btw don't waste your time going to the other jewelry repair at the entrance upstairs, go to Its About Time downstairs by Macys and it'll save you $60 for a watch battery! The guy upstairs wanted to say for 69.99 it would be a one time deal but for 89.99 I could get a free watch for the next 10yrs after that time.. lol!!! $20, great selection to browse while she changed my battery right there and she gave me great conversation while she guided me throughout the cases.
Justin Fanning
I brought in several watches to be serviced. They were very fair in discussing the value of one of the watches vs. the cost to have it serviced. In addition I received prompt call backs and efficient service when visiting the store. Would use again.
Jim Reed
I had no idea these spots were franchised locations until I saw the other It's About Time listings on Yelp. Suffice to say, this spot (which just opened in a new Johns Creek strip center anchored by Burger 21 and Zoe's Kitchen) deserves every bit of its 5 stars.
I took several of my watches (a couple that have already stopped for years) over to this location and asked they be repaired and to have the battery replaced. One of the watches had a curved frame where the hour hand was stuck at a 15 to 20 degree clockwise rotation. It happens to be one of my favorite watches so I was skeptical on whether or not it could be repaired. The watchmakers here agreed - and later told me they could fix it after analyzing it for hours. They were prompt in follow up calls to let me know the status of the watch repairs - big thumbs up for service.
I usually take watches over to the mall to get them fixed, but they charge about twice that of what I spent here. It's also a much closer alternative than driving another 20 min to the nearest mall.
The watchmakers here are friendly, knowledgeable, and funny. I will definitely take my watches here in the future to get them repaired / battery replaced.
Michael L.
James and the staff were so incredibly helpful. I brought in 2 Luminox watches and they were able to get one running instantly and quickly replaces the crystal in the other.
Jordan W.
Super fast and great service! They replaced my Tag watch battery in under five minutes and gave me a 3 month warranty. Very friendly place.
Theresa P.11300 Medlock Bridge Rd, Johns Creek, GA 30097
4400 Ashford Dunwoody Rd NE, STE 1285, Atlanta, GA 30346
Johns Creek GA
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