I had no idea these spots were franchised locations until I saw the other It's About Time listings on Yelp. Suffice to say, this spot (which just opened in a new Johns Creek strip center anchored by Burger 21 and Zoe's Kitchen) deserves every bit of its 5 stars.

I took several of my watches (a couple that have already stopped for years) over to this location and asked they be repaired and to have the battery replaced. One of the watches had a curved frame where the hour hand was stuck at a 15 to 20 degree clockwise rotation. It happens to be one of my favorite watches so I was skeptical on whether or not it could be repaired. The watchmakers here agreed - and later told me they could fix it after analyzing it for hours. They were prompt in follow up calls to let me know the status of the watch repairs - big thumbs up for service.

I usually take watches over to the mall to get them fixed, but they charge about twice that of what I spent here. It's also a much closer alternative than driving another 20 min to the nearest mall.

The watchmakers here are friendly, knowledgeable, and funny. I will definitely take my watches here in the future to get them repaired / battery replaced.

  This place was such a life saver for me when I needed a new battery on my Michael Kors watch which isn't pricey by any means but I wear to work every day. I remember thinking "Why would anyone put a watch repair store in a shopping center and who's going to go there?" when this place was first built a couple of years back and I would jog by it.

Ha! Guess the joke's on me, because when I went in, there was a line of people waiting to have their watches repaired in one way or another. The gentleman who installed my new battery that Saturday afternoon was courteous and professional and got the job done in under 20 minutes with about four other customers there for $15.00. Hey-o! Now that is what I call *service*. It's About Time, you're alright!

  This place was great. The bracelet on my Omega Speedmaster came apart and I was unable to find the parts to fix it myself (always keep the extra links!). They had the parts on hand and were able to fix it in less than 5 minutes at a super reasonable price. I think this is the main repair shop for their various stores around town. Otherwise I would have had to send the watch to Miami or Seattle, I'm sure for a lot more $$$.