Great staff and service. We took in three different watches for battery replacements and were in a time crunch. Dominick said it would take 5 minutes to change all three batteries.... he did it in three. Prices were reasonable for the service. Only issue is it’s in Perimeter Mall and parking can be an issue.
Simon Robson
GREAT spot to go!!!!! Just needed a simple battery replacement and ended up talking about watches with the beautiful employee helping me out! She was VERY knowledgeable about every watch and knew what she was talking about! Very good watch selection as well and btw don't waste your time going to the other jewelry repair at the entrance upstairs, go to Its About Time downstairs by Macys and it'll save you $60 for a watch battery! The guy upstairs wanted to say for 69.99 it would be a one time deal but for 89.99 I could get a free watch for the next 10yrs after that time.. lol!!! $20, great selection to browse while she changed my battery right there and she gave me great conversation while she guided me throughout the cases.
Justin Fanning
I brought in several watches to be serviced. They were very fair in discussing the value of one of the watches vs. the cost to have it serviced. In addition I received prompt call backs and efficient service when visiting the store. Would use again.
Jim Reed
Excellent watch service. They specialize in watches and watch batteries. Very reasonably priced. I'm a very happy customer.
Susan C.
I had no idea these spots were franchised locations until I saw the other It's About Time listings on Yelp. Suffice to say, this spot (which just opened in a new Johns Creek strip center anchored by Burger 21 and Zoe's Kitchen) deserves every bit of its 5 stars.
I took several of my watches (a couple that have already stopped for years) over to this location and asked they be repaired and to have the battery replaced. One of the watches had a curved frame where the hour hand was stuck at a 15 to 20 degree clockwise rotation. It happens to be one of my favorite watches so I was skeptical on whether or not it could be repaired. The watchmakers here agreed - and later told me they could fix it after analyzing it for hours. They were prompt in follow up calls to let me know the status of the watch repairs - big thumbs up for service.
I usually take watches over to the mall to get them fixed, but they charge about twice that of what I spent here. It's also a much closer alternative than driving another 20 min to the nearest mall.
The watchmakers here are friendly, knowledgeable, and funny. I will definitely take my watches here in the future to get them repaired / battery replaced.
Michael L.
This place was such a life saver for me when I needed a new battery on my Michael Kors watch which isn't pricey by any means but I wear to work every day. I remember thinking "Why would anyone put a watch repair store in a shopping center and who's going to go there?" when this place was first built a couple of years back and I would jog by it.
Ha! Guess the joke's on me, because when I went in, there was a line of people waiting to have their watches repaired in one way or another. The gentleman who installed my new battery that Saturday afternoon was courteous and professional and got the job done in under 20 minutes with about four other customers there for $15.00. Hey-o! Now that is what I call *service*. It's About Time, you're alright!
Joanna R.11300 Medlock Bridge Rd, Johns Creek, GA 30097
4400 Ashford Dunwoody Rd NE, STE 1285, Atlanta, GA 30346
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