$15 for a watch battery repair, they repaired it before I could finish writing this review. Which is why it's so short 🙂
Thomas Nguyen
I was assited by Domenico, at the Perimeter Mall location. I took my watch in for a quote and got it back with missing pieces. I had to inform Domenico, the piece was missing, especially, given the fact he dropped it on the floor when I originally gave it to him to send ouf for a quote. He stated he put the piece in ththe envelope. However, when I got my watch back, the piece was missing. When I informed Domenico of this, he had a very nasty attitude. He lacked customer service and this is a horrible reflect on this company. He also told me, I would hear from a manger and a week later, no call. The most I ask is, to return my property to me, the way I gave it to you. I didn't give it to you with missing pieces.
It's service like this that gives companies a bad reputation. I wouldn't recommend this place to anyone, unless you're willing to settle for below par service and keep your fingers crossed with regards to getting your item back. Also, I was forced to give one star to this place. They don't even deserve half of a star.
Revised Review 6/10/19
After posting my previous review, I received an apology from the manager Shabanna (not sure If I'm spelling her name correct). She assured me, that she would take care of this situation and provide the service that I should have received in the beginning. She is a great example of an outstanding manager, who went above and beyond what most people would have done, in a bad situation as noted above. She kept her word and took very good care of me. Her level of service, has changed my view of this company. I would bring other items back to this company for repair. I want to thank her for outstanding service. Job well done!
Deavona J
Got two watch batteries changed. Timex was 12.75 and the Victorinox was 15.00. Employee was very friendly and swapped the batteries in just a few minutes. No charge for discovering that one timex that I brought in was dead. Also the employee seemed very knowledgeable about all watch brands and seemed to have a genuine interest in watch collecting.
Justin Reynolds
Excellent watch service. They specialize in watches and watch batteries. Very reasonably priced. I'm a very happy customer.
Susan C.
I walked into this location off of Medlock Bridge Road to get a battery replaced for my sports watch. The owner greeted me immediately and said he be right with me. He replaced the battery on the spot, set all functions on current time/date. The price for parts and labor were very affordable. Nice to have a shop like this in the John's Creek footprint that's easy to get in and out of.
Jay M.
This place was such a life saver for me when I needed a new battery on my Michael Kors watch which isn't pricey by any means but I wear to work every day. I remember thinking "Why would anyone put a watch repair store in a shopping center and who's going to go there?" when this place was first built a couple of years back and I would jog by it.
Ha! Guess the joke's on me, because when I went in, there was a line of people waiting to have their watches repaired in one way or another. The gentleman who installed my new battery that Saturday afternoon was courteous and professional and got the job done in under 20 minutes with about four other customers there for $15.00. Hey-o! Now that is what I call *service*. It's About Time, you're alright!
Joanna R.11300 Medlock Bridge Rd, Johns Creek, GA 30097
4400 Ashford Dunwoody Rd NE, STE 1285, Atlanta, GA 30346
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